Partnership Focus
Partnership Focus
Insurers & Loss Adjusters
Insurers & Loss Adjusters
We collaborate strategically with the insurance sector to provide insights that streamline complex property loss claims. Our technical mitigation strategies are designed to bridge the gap between initial assessment and final reinstatement, ensuring professional integrity and precision at every stage of the process.
We collaborate strategically with the insurance sector to provide insights that streamline complex property loss claims. Our technical mitigation strategies are designed to bridge the gap between initial assessment and final reinstatement, ensuring professional integrity and precision at every stage of the process.
Our Workflow
Reinstatement Process
Kelsey Manor specialises in insurance repairs for both residential and commercial properties, working across several approved networks for some of the UK’s largest insurers and brokers.
We collaborate closely with leading insurance companies and loss adjusting practices to deliver clear surveying, reporting, and diagnostics services, as well as trace and access, make safe, strip-out, and full reinstatement works as part of our 360 life cycle service.
With our own in-house team managing projects day-to-day, quality control and communication stay smooth and consistent, while our trusted network of specialist subcontractors supports more complex or highly technical works.
01
Technical Assessment
Deep technical survey identifying peril damages, structural impacts and required mitigation strategies following property loss.
02
Project Coordination
Liaising with insurers, loss adjusters, and specialists to streamline the reinstatement plan and approvals.
03
Final Completion
Supervising the reinstatement to professional standards, ensuring full restoration and sign-off.
• APPROVED INSURANCE NETWORK CONTRACTOR • TECHNICAL COMPLIANCE • MCIOB QUALIFIED • 15+ YEARS INDUSTRY EXPERIENCE
End-to-end lifecycle support
We stay involved from first loss through to final reinstatement.
01
Initial Loss
Damage occurs due to fire, flooding, storms, or covered insurance events.
02
Damage Survey
Kelsey Manor visits the site to conduct a damage survey, producing diagnostic reports for claim validation or repudiation, while also performing moisture assessments and screening for any potential hazards such as ACM'sÂ
03
Mitigation & Safety
Kelsey Manor secures the premises and manages all necessary strip-outs and mitigation, ensuring the site is fully prepared for any essential drying procedures.
04
Continuous Monitoring
Kelsey Manor performs frequent review visits and ensures active dialogue is maintained with all involved party members.
05
Scoping Reinstatement
Kelsey Manor outlines the repair requirements and delivers accurate scopes of work, estimates for insurer claim reserves, CDM documentation and RAMS.
06
Repair Management
Kelsey Manor oversees every restoration by combining our skilled internal workforce with expert specialist trade partners.
07
Project Completion
Kelsey Manor delivers the final works and returns a fully restored property.
Contact our Partner Liaison Team
Kelsey Manor provides dedicated support for insurance professionals and loss adjusters. Our team specializes in bridging the gap between technical surveying requirements and claims mitigation strategies.